Privacy Policy
Who is responsible for your data
Metlait SRL, the operator of Crocoslots Casino, acts as the data controller. We collect only the data we need for the purposes described here, and our Data Protection Officer answers questions about personal data and this policy.
The data we collect
- Identity data: your name and username, your birth date, gender and nationality, plus ID document numbers.
- Contact data such as your address, e-mail and phone number.
- Financial data such as payment details and source-of-funds documents.
- Gaming data such as the games you play, login times, bets, bonus use and responsible-gambling settings.
- Technical data such as your IP address, location, browser, operating system and time zone.
We collect data directly from you when you register and contact us, and from third parties such as verification services, banks and payment providers.
Why we use it
We use your data to provide our services under our contract with you, to meet legal duties such as anti-money-laundering, KYC and responsible-gambling checks, to prevent fraud, and, with your consent or our legitimate interest, for marketing and to improve the site.
Who we share it with
We may share data with game providers, payment providers, verification tools, marketing partners, other service providers, companies in our group, professional advisers and regulatory authorities. These parties may use the data only for the agreed purposes. When data leaves your country, we rely on safeguards, for example contract clauses in the standard form approved by the European Commission.
How long we keep it
We keep personal data only as long as we need it or the law requires. For anti-money-laundering rules, we keep it for at least five years after an account is closed.
Your rights
You can ask to see, correct or delete your data, restrict or object to its use, move it to another provider and withdraw your consent. You can also complain to your local data protection authority.
Minors and security
Our services are only for people who have reached the legal gambling age, 18 at the least. We do not knowingly collect data from minors. Your data is protected by access controls, passwords, secure data centres and trained staff.